Newport Mesa Medical Group Privacy Policy

Privacy Policy

Effective Date: August 25, 2025

At Newport Mesa Medical Group, Inc. (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of the information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information across our services, including our website and SMS communications.

1. Information We Collect

We may collect personal information through the following means:

a. Website Forms and Communications

  • Full name, email address, phone number, and other contact information
  • Health or appointment-related details you voluntarily submit
  • IP address, browser type, device information, and usage analytics via cookies

b. SMS Messaging

  • Mobile phone number
  • SMS opt-in consent (including date/time)
  • Response actions (e.g., STOP, HELP)
  • Messaging content (as required for communication and compliance)

c. Other Sources

  • Information from third-party services used for analytics or contact (e.g., contact forms, scheduling tools)

2. How We Use Your Information

We use the information collected for purposes including:

  • Responding to inquiries and providing patient services
  • Sending SMS notifications (if you opt-in)
  • Improving website functionality and user experience
  • Fulfilling legal and regulatory obligations
  • Communicating about operational updates, promotions, or service alerts

3. SMS Messaging & Compliance

If you opt in to receive SMS communications:

  • You will receive text messages related to health updates, service alerts, or relevant reminders.
  • Message frequency may vary (up to 4 messages/month).
  • Standard message and data rates may apply depending on your carrier.
  • You may opt out at any time by replying STOP.
  • For assistance, reply HELP.

We securely store your opt-in records and do not use your number for unrelated marketing or third-party messaging.

4. Cookies and Tracking Technologies

Our website may use cookies and analytics tools (such as Google Analytics) to enhance user experience. These tools collect aggregated, non-identifiable data such as:

  • Page visits
  • Session duration
  • Referring websites
  • Device/browser type

You can disable cookies via your browser settings at any time.

5. How We Protect Your Data

We take data protection seriously and implement administrative, technical, and physical safeguards to protect your personal information from loss, misuse, or unauthorized access.

Examples include:

  • HTTPS encryption
  • Limited internal access to sensitive data
  • Secure storage and regular security reviews

6. Sharing of Information

We do not sell, rent, or trade your personal information.
We may share your information only when legally required or with authorized service providers bound by confidentiality agreements for services such as email/SMS delivery or web hosting.

7. Your Choices and Rights

You have the right to:

  • Access or update your personal information
  • Withdraw your SMS consent at any time
  • Request deletion of your data, subject to legal retention requirements
  • Disable tracking cookies (via your browser)

To exercise these rights, contact us directly using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of those websites.

9. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. The most recent version will always be posted on our website with the effective date clearly listed above.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Newport Mesa Medical Group, Inc.
275 Victoria St #1E, Costa Mesa, CA 92627
(949) 645‑9990